Kellogg Sales School

Become exceptional at closing deals and deepening customer relationships

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Course Date

STARTS ON

TBD

Course Duration

DURATION

7 months, online
10-12 hours/week

Course Fee
Course Fee

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Advance Your Career in Sales

What do Warren Buffett of Berkshire Hathaway, Anne Mulcahy of Xerox and Cisco’s Chuck Robbins have in common? They are all Fortune 500 CEOs who started out in sales. Sales is the most sought-after capability in the global economy, and that need will never expire. Why? Because nothing happens in business until something gets sold.

The Kellogg Sales School is a one-of-a-kind program designed and delivered by the powerhouse faculty—Professor Craig Wortmann, who has helped the world's largest and most successful organizations in developing and fine-tuning their sales talent. Professor Wortmann is supported by a blockbuster lineup of distinguished industry experts, who impart their extensive knowledge and practical experience throughout the program.

Over the course of seven months, you will learn the sales process from scratch, including techniques to improve both conversions and customer relationships. Additionally, you will get a chance to specialize in one of three high-growth sales fields—entrepreneurial selling, selling healthcare, or selling technology.

$26 Trillion

The estimated value of global retail sales by 2022

Source: Statista

#3

“Salesperson” continues to rank among the most in-demand jobs, a distinction it has held for several years running

Source: LinkedIn

High-Level Program Takeaways

  • Build your sales knowledge, skill, and discipline as a salesperson and create a roadmap to fast track your sales career and personal success now and in future roles.
  • Build a personal Sales Toolkit to help you qualify fast, ask the right questions, and close the deal, giving you the confidence to show up and stand out in every room, every Zoom.
  • Develop a powerful personal brand that is magnetic and unstoppable and produces your signature selling style.
  • Model a mindset that will prioritize growth and help people make progress in their lives.

Who Is This Program For?

The Kellogg Sales School program from Kellogg Executive Education is for those who want to become exceptional salespeople and build on or formalize their sales expertise. The program will not only help you develop a deeper understanding of sales but will also help you develop customer-focused insights that are designed to drive impact. This program is ideal for the following categories of professionals:

  • Sales and Business Development Professionals looking to boost their sales career and gain better growth trajectories.
  • Entrepreneurs in small ventures looking to develop a strong sales engine and scale revenue.

Why Choose This Program?

  • Gain access to a 50-Tool Personal Sales Toolkit that will help you create your unique selling style.
  • Interact with world-renowned thought leaders, CEOs, and sales experts.
  • Unlock networking opportunities with global peers, industry experts, and inspirational salespeople.

Program Modules

This program is organized into three main sections:

Section 1: Foundations of Sales Success
The first five modules of this program will introduce you to fundamental knowledge, skills, and disciplines of the sales profession, the Kellogg Sales Institute entrepreneurial sales process, and techniques for managing customer data and setting achievable goals.

Module 1: Cultivating a Growth Mindset

Module 2: Sales Is Progress

Module 3: Deliberate Practice

Module 4: Plan to Win

Module 5: Networking Readiness

Section 2: Skills and Tools for Pitching, Winning, and Maintaining Clients
The next six modules will focus on building and nurturing client relationships, developing and managing a matrix of stories to use throughout the sales process, and employing the powers and tools of persuasion in compelling sales presentations.

Module 6: Proactive Pursuit

Module 7: Running High-Impact Meetings

Module 8: Questions and Conversations

Module 9: Storytelling—What's Your Story?

Module 10: Storytelling—Tell Your Story

Module 11: Presenting With Panache

Section 3: Choose a Sales Specialization and Finalize a Sales Portfolio
In the final section of the program, participants will choose a sales specialization in selling technology, selling healthcare, or entrepreneurial selling for two modules. The remaining modules will focus on negotiating and closing sales, building a personal brand, and completing the capstone project: a customized sales portfolio.

Module 12: Show Up, Stand Out, Break Through

Module 13: Negotiating and Closing

Modules 14 and 15: Entrepreneurial Selling, Selling Healthcare, or Selling Technology Specializations

Module 16: Generating Positive Energy

Module 17: Building Your Personal Brand

Module 18: Putting It All Together (Capstone)

For more information on the full syllabus, download our brochure

Capstone Project

Create a ready-to-go sales portfolio consisting of an interview preparation checklist to codify your skills and unique value you bring to the interview; a Win Book that records testimonials, emails, stories, and journal entries about the program experience; a narrated video of a success story and a failure story; and a five-minute video presentation teaching a concept of the program to someone else.

Build Your Own Personal Sales Toolkit

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2x2 Feedback Model Tool

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Plan to Win Tool

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Story/Matrix Tool

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Sales Agenda Tool

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Impact Questions Tool

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Team Selling for Impact Tool

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Proposal as Prototype

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C-Suite Conversation Tool

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Proactive Pursuit Checklist

Certificate

Certificate

Upon successful completion of the program, Kellogg Executive Education grants a verified digital certificate of completion to participants. This program is graded as a pass or fail; participants must complete 75% in order to obtain the certificate of completion.

Download Brochure

After successful completion of the program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Kellogg Executive Education.

Note: This online certificate program does not grant academic credit or a degree from the Kellogg School of Management.

Sales Specializations

Unique to the learning experience in the Kellogg Sales School is the highly specialized training you receive for your particular field or business line of interest. Led by industry experts, specialization tracks prepare you to develop a signature selling style that will yield you more wins and deepen your industry relationships. Select one of the three specialization tracks ahead of time.

Descriptive text for the sales specializations

Selling Healthcare Track

Analyze forces that impact consumer behavior in the healthcare industry to develop an effective sales strategy. Outline key elements that drive demand for patient-centric healthcare to better understand the needs of the organization. Identify key stakeholders and opportunities for strategic partnerships to enhance healthcare sales. Identify a strategy to gain key skills to land a range of healthcare sales jobs.

Descriptive text for the sales specializations

Selling Technology and SaaS Track

Identify how digital transformation priorities rise to the level of business transformation priorities. Master the customer-buyer interaction in the context of the role of selling in technology. Practice using a three-pronged selling approach specific to technology. Discover and develop your unique skills for selling successfully in the technology space.

Descriptive text for the sales specializations

Entrepreneurial Selling Track

Design specific sales tools under the guidance of Kellogg’s renowned sales expert to become an exceptional entrepreneur.

Career Support and Guidance

Pivoting and accelerating your career in sales takes grit, determination, lots of skill, and discipline. It is a combination of a variety of skills, both hard and soft. This experience will guide you in elevating your career in sales, your leadership of sales teams, or navigating a path into sales. The support team includes program leaders who help you reach your learning goals and career coaches who guide you through your job search. However, job placement is not guaranteed.

Career preparation services include:

  • Nailing your elevator pitch
  • LinkedIn profile guidance
  • Resumes and cover letters that pop
  • Navigating your job search
  • Interview tips and preparation
  • Negotiating your package

Career exercises focused on launching a career in sales include:

  • Job search for sales roles and exceptional interview readiness
  • Building your personal brand and promoting that brand
  • Powerful communication in conversation, presentation, and storytelling

To know more about the program:

Program Faculty

Faculty Member Craig Wortmann

Craig Wortmann

Founder and Academic Director, Kellogg Sales Institute and Clinical Professor of Innovation and Entrepreneurship, Founder and CEO, Sales Engine, Inc., Author of "What's Your Story?", Operating Partner, Pritzker Group Venture Capital

Craig Wortmann is a Clinical Professor of Innovation and Entrepreneurship at Northwestern's Kellogg School of Management and is the Founder and Academic Director of the Kellogg Sales Institute… More info

Meet the Sales Experts For The Specialization Tracks

Tessa G. Misiaszek

Tessa G. Misiaszek, PhD, MPH is the Subject Matter Expert for ‘Healthcare Specialization’. Dr. Misiaszek completed her PhD at Simmons University in Boston and has taught with the Simmons School of Business since 2011. She also holds a Master of Public Health and a Bachelor of Science degree in Resource Economics from the University of Massachusetts Amherst. Dr. Misiaszek brings extensive experience developing human capital strategies to improve business communications. Prior to joining Hult International Business School, Dr. Misiaszek was CEO of Empathetics, Inc. – a company that developed empathic communications training for healthcare professionals, as well as a Principal Consultant with Korn Ferry International Company, where she worked with integrated health systems and health plans to develop diversity and inclusion strategies and broadly implement cultural competency training. Dr. Misiaszek teaches international marketing, strategic brand management, and entrepreneurship courses.

— TESSA G. MISIASZEK, PhD, MPH, Professor at Hult International Business School and Instructor with Harvard Professional Development Programs

Scott Simony

Scott Simony is the Subject Matter Expert for the ‘Selling Technology’ specialization. He serves as the Director of Sales at Google Cloud, where he is responsible for building cross-functional sales teams and forging new business partnerships with Fortune 1000 enterprises headquartered in the midwest. Scott brings nearly twenty years of experience working at the intersection of business and technology. In his previous roles at Google, Scott led high-growth sales teams in the Automotive and Financial Services sectors. He was responsible for developing and executing strategies to connect data and digital experiences to tangible business results for his clients. Over his thirteen years at Google, Scott has crafted solutions across Video, Search, Mobile and Cloud. He started his career in New York at IPG and Publicis as a broadcast TV buyer. Scott is a graduate from the University of Michigan and active board member at Posse Foundation and Coming Up Rosies. He lives with his wife and two children near Chicago.

— SCOTT SIMONY , Director of Cloud Sales, Google

Guest Stars Include

Guest Speakers Faculty Member Gary Fencik

Gary Fencik

Head of Business Development, Adams Street Partners

Gary Fencik is the Head of Business Development at Adams Street Partners, a Chicago-based private equity firm. Gary oversees all marketing and consultant related activities and relationships for the firm, and works closely with the Client Service and Investment Teams to develop private equity investment proposals and programs for institutional and high-net worth clients. Gary is also a member of Adams Street’s Executive Committee, where he is actively involved in developing the strategic vision and initiatives for the Firm.

Faculty Member TIANA S. CLARK

TIANA S. CLARK

United States Air Force veteran, Master of Science in Educational Leadership and Bachelor of Science in Political Science with a minor in African-American studies.

Tiana S. Clark is a United States Air Force veteran, mom of four, entrepreneur, creator & executive producer, multi-award-winner, wife, teacher, nonprofit founder, world traveler, corporate tech leader, and mentor. She’s climbed the ladder in two Fortune Top 10 corporations over a span of 15 years, leading an international acquisition at Valero Energy Corporation and building the first-ever and best-in-class National Services Sales University at Microsoft. She's created her OWN positions — twice. She's led portfolios of millions and billions in revenue over the years and has liberated herself from so-called “imposter syndrome.”

Guest Speakers Faculty Member Franck Cespedes

Franck Cespedes

Senior Lecturer, Harvard Business School

Frank Cespedes is a Senior Lecturer at Harvard Business School. For 12 years, he ran a professional services firm that won awards in the United States and in Europe for its work with companies. He has consulted to companies in many industries, is affiliated with PE and VC investors, has been a Board member of corporations and start-up firms, and the Education for Employment Foundation. At Harvard, he teaches Entrepreneurial Sales & Marketing, heads the executive program on Linking Strategy and Sales, and also teaches in the Owner-President Management program (OPM) for CEOs.

Guest Speakers Faculty Member Kelly Amonte Hiller

Kelly Amonte Hiller

Combe Family Head Lacrosse Coach, Northwestern University

Already a legend in the game as a player, Kelly Amonte Hiller has established herself as one of the sport's greatest coaches after building Northwestern Lacrosse into a dynasty. In May of 2005, Amonte Hiller etched her name in the annals of college athletics when she guided her upstart Northwestern team to an undefeated season and the first NCAA Lacrosse Championship ever won by a team outside the Eastern Time Zone, the first of an incredible seven national titles. After resurrecting a Northwestern program that had not competed at the varsity level in more than 10 years, Amonte Hiller led the Wildcats to the national semifinals 10 years in a row from 2005 to 2014 and tied an NCAA record with eight consecutive title game appearances in the process.

Faculty Member Brooke Olson Vuckovic

Brooke Olson Vuckovic

Clinical Professor of Leadership at the Kellogg School of Management

Brooke Olson Vuckovic is a Clinical Professor of Leadership at the Kellogg School of Management, where she teaches on a wide variety of leadership topics including the Moral Complexity in Leadership. Brooke takes great pride in receiving the Faculty Impact Award for multiple years from her MBA students for her outstanding contributions in the classroom. In addition to her teaching, Brooke is the Academic Director for “Leading the Family Enterprise,” and the faculty director of coaching for Zell Fellows, Kellogg’s highly selective venture accelerator program. Brooke’s work at Kellogg reflects her deep interest in the complex tasks of leadership broadly speaking, but especially within multi-generational family enterprise and founder-led companies.

Faculty Member Dr. Steven G. Rogelberg

Dr. Steven G. Rogelberg

Organizational psychologist, Chancellor’s Professor at UNC Charlotte for distinguished national, international and interdisciplinary contributions.

Dr. Steven G. Rogelberg, an organizational psychologist, holds the title of Chancellor’s Professor at UNC Charlotte for distinguished national, international and interdisciplinary contributions. He is an award-winning teacher and recipient of the very prestigious Humboldt Award for his research on meeting. His latest book, “The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance” (Oxford) was recognized by the Washington Post as the “#1 Leadership Book to Watch for”. He and the book were also featured on CBS This Morning Freakonomics, HBR, WSJ, BBC World to name a few. Adam Grant has called Steven the “worlds leading expert on how to fix meetings”. He was the inaugural winner of the Society for Industrial and Organizational Psychology (SIOP) Humanitarian Award. He is also the current President of SIOP.

Faculty Member Jodi Glickman

Jodi Glickman

CEO and founder of Great on the Job

Jodi Glickman is passionate about developing leaders— both seasoned executives and next generation talent. As the CEO and founder of Great on the Job, Jodi and her team have reached hundreds of thousands of the brightest minds across corporate America and academia—working with many of the most influential organizations and iconic brands—counting LinkedIn, JP Morgan, Abbott, and Harvard Business School among their longest standing clients. Jodi has appeared on the TEDx stage (Why You Should Stop Looking for Work You Love), she is the author of the critically acclaimed book Great on the Job, What to Say, How to Say It, The Secrets of Getting Ahead (St. Martin’s Press), and she is a writer for the Harvard Business Review. Jodi lives in Boulder, CO with her husband and three children. She enjoys hiking, biking and eating hot fudge sundaes, not necessarily in that order.

Faculty Member Carter Cast

Carter Cast

Michael S. and Mary Sue Shannon Clinical Professor of Entrepreneurship at Northwestern’s Kellogg School of Management.

Carter is an operating partner at Pritzker Group Venture Capital and a senior advisor at Pritzker Group Private Capital. Carter was formerly the CEO of Walmart.com and prior to that, the founding chief marketing officer of Blue Nile, Inc. the leading seller of diamonds and jewelry on the Internet. Before that, Carter was the director of marketing at Frito Lay, where he and his team developed Tostitos Scoops and launched the salsa and dip product line. Carter teaches entrepreneurship courses at Kellogg and has been given the impact teaching award by his students six times. He is also the author of a book, The Right (and Wrong) Stuff: How Brilliant Careers are Made – and Unmade, which was released in 2018. Forbes named it one of the six best “self-help books to keep you motivated until 2020 (and beyond).” Carter has a bachelor’s degree from Stanford University and received his MBA from Northwestern’s Kellogg School of Management.

Faculty Member Dr. Bernard Banks

Dr. Bernard Banks

Associate Dean for Leadership Development and Inclusion (and a Clinical Professor of Management) at Northwestern University’s Kellogg School of Management.

At Kellogg, Bernie is accountable for integrating leader development across the school’s global portfolio of degree programs. He also serves as the institution’s Chief Diversity, Equity and Inclusion Officer. Previously, Dr. Banks was the Department Head (Dean) of Behavioral Sciences & Leadership at West Point and he retired from the Army as a Brigadier General in August 2016. A dynamic speaker, Bernie has presented on a variety of topics related to leadership at notable institutions like the U.S. Army War College, the University of Pennsylvania’s Wharton School of Business, Harvard’s Kennedy School of Government, Yale University’s School of Management, and General Electric’s John F. Welch Leadership Center. He has also consulted to, and conducted training on behalf of, numerous corporate and government clients (e.g., Goldman Sachs, JP Morgan, U.S. Forest Service, Jones Lang LaSalle, Honeywell, P&G, Mercedes Benz, Wellpoint, Reckitt Benckiser, 7-Eleven, and IBM).

Faculty Member Amanda Russell

Amanda Russell

Leader in business, professor, author, and accomplished marketing consultant

Amanda is widely respected as a leader in business, professor, author, and accomplished marketing consultant. By the age of 32, she built and sold two thriving businesses. A former Olympic-level runner, her first company began with a fitness YouTube channel that she grew into one of the first digital fitness subscription programs. She went on to found a digital marketing company, the Interesting Agency, that specialized in the fitness industry and worked with some of the biggest names in fitness. Considered one of the most important voices in influencer marketing today, Amanda is a leading authority on Modern Influencer Marketing Strategy — the novel approach to marketing that is taking the world by storm.

Financing Options

We offer several options to help you afford tuition for the Kellogg Sales School Program.

Available opportunities to lower tuition fees include:
Referrals – You and a colleague can each receive $650 off your tuition when you enroll together. Refer now
Group enrollments – A discount of up to 20% is available for group enrollments. For more information, email group-enrollments@emeritus.org

US Residents (Deferred payment option available)

Sallie Mae*

Fixed repayment, interest-only repayment, and deferred payment options available. Click here to know more
*At the time of loan application, please select ‘Undergraduate students’ when prompted.

Climb Credit

Immediate repayment, interest-only repayment, and deferred payment options available. Click here to know more

Flexible Payment Options For All

Flexible Payment Options – Monthly payments as low as US$1,244. Choose to pay in two, three, or six monthly installments for higher flexibility Click here to learn more

You can opt for any one of the financing options to cover up to the full cost of the program tuition. If you are considering financing your program through one of our partners, the enrollment process can only be completed with the assistance of your program advisor.

Please note that loan applications should be submitted no later than four business days prior to the enrollment deadline due to processing time.

    What is Sallie Mae?

    Sallie Mae is one of the largest private student loan lenders in the industry.

    What is the process to apply for a loan?

    Once you’ve applied for your program, you can then apply for a loan with Sallie Mae. When approved, you’ll choose your interest rate and your repayment option and sign the loan documents. The lender will send the tuition directly to your school.

    How long will it take until I get a decision?

    You can receive a credit result is as few as 15 minutes.

    Do I need a cosigner?

    If you don’t have a credit history, you will need a cosigner for your loan. A cosigner can be a parent, relative, or any other creditworthy individual. Their good credit history may help you get a loan.

    If my application is accepted, am I committed to using the financing?

    After your loan is approved, you are required to sign the loan terms. Your loan is not confirmed without this signature. You have the right to cancel your private student loan as described in the Final Loan Disclosure before funds are disbursed to your school.

    What are the terms of the loan?

    You can choose between fixed and variable interest for your loan. You can also choose one of three repayment options: Deferred Repayment, Fixed Repayment, and Interest Repayment.

    When does loan payback begin?

    You can make your first payment about one month after your program starts (fixed repayment or interest repayment) or six months after your program ends (deferred repayment).

    How long will I be making payments?

    Most loans have a 10-year standard repayment. When you apply for the loan, you will be given more information on the repayment plan.

    How do I find out how much my monthly payment is?

    You can find your monthly payment on the Monthly Payment Calculator here. (https://www.salliemae.com/college-planning/tools/student-loan-repayment-calculator/)

    Are there any circumstances that would allow me to put my loan payments on hold?

    Delinquency occurs when you fail to pay all or part of your monthly student loan payment. You could be eligible for a student loan deferment, which would allow you to temporarily reduce or postpone payments on your student loans in special circumstances.

    Can I pay off my loan early?

    There is no penalty for paying your loan off early or paying extra throughout the life of your loan. You have the flexibility to make early payments of fully pay off your loan without prepayment fees.

    What is Climb Credit?

    Climb Credit is a new kind of student lender.

    Climb believes education is an investment and should be treated that way — we partner with schools offering career-focused education, and then provide accessible and affordable loans to attend these schools.

    What is the process to apply for a loan?

    Simply type your school's name into the search bar after clicking "Apply now" to find a link to the application page. From there, you'll be able to complete our short online application.

    You may also have received a link to apply for a Climb loan from your school’s admissions team, or you can find the link on your school’s website or Climb's website. Apply using your laptop, tablet, or phone.

    You'll want to make sure you fill out an application for the specific school and program you'll be attending. We link our loans to each course, so your school will know you've been approved for a loan with us and that we'll be sending your tuition to them.

    How long will it take until I get a decision?

    On average, 4:01 minutes — and just applying will not impact your credit score. We know that your time is valuable, so we’ve kept our application as short as possible.

    Do I need a cosigner?

    No. Climb only fund loans for students who are attending the program. The program attendee should always be the primary borrower on the application.

    During your application, you will have the option to add a co-borrower. If you have a co-borrower with a better credit score that you, adding them to your loan application can potentially help you get approved and/or receive a lower interest rate offer.

    If my application is accepted, am I committed to using the financing?

    No. Applying for Climb financing is free and comes and carries no commitment until you accept and finalize the loan. The initial application will not affect your credit score, and you are free to decline your loan offer if you change your mind about financing.

    What are the terms of the loan?

    To view the equation used to calculate your interest and monthly payments, check out this article HERE! (https://climbcredit.com/resources/finance-loans/how-to-calculate-monthly-loan-payments/)

    When does loan payback begin?

    Depending on your program, we may offer loans with either an initial interest-only period while in class and for a few months after, a full deferral period while in class and for a few months after, or immediate full repayment.

    For loans with an interest-only period or immediate full repayment, your first payment is due one month after your loan is funded.

    How long will I be making payments?

    Climb's standard loan tenor is 36 months, but you can pay any time before that, as there is no pre-payment penalty. You can repay your 3-year loan in 3 years or in 1 day.

    Climb's goal is to make sure that your monthly payments stay low and affordable, which is why we give you the option to choose your term length when you apply.

    Master’s students can choose between a 2-year or a 3-year repayment term.

    Doctoral students can choose between a 4-year or a 5-year repayment term.

    How do I find out how much my monthly payment is?

    This amount is mentioned in your loan agreement.

    Are there any circumstances that would allow me to put my loan payments on hold?

    In order not to fall behind on your Climb loan payments, you can request a deferral of payments on your loan. A deferment will allow you to temporarily reduce your monthly loan payment amount.

    Can I pay off my loan early?

    Absolutely! You can pre-pay your loan, in whole or in part, at any time with no penalties.

FAQs

  • How do I know whether this program is right for me?

    After reviewing the information on the program landing page, we recommend you submit the short form above to gain access to the program brochure, which includes more in-depth information. If you still have questions on whether this program is a good fit for you, please email learner.success@emeritus.org, and a dedicated program advisor will follow up with you very shortly.


    Are there any prerequisites for this program?

    Some programs do have prerequisites, particularly the more technical ones. This information will be noted on the program landing page and in the program brochure. If you are uncertain about program prerequisites and your capabilities, please email us at learner.success@emeritus.org for assistance.


    What are the requirements to earn a certificate?

    This is a graded program. You must complete a combination of individual assignments, quizzes, and a final project. Each component carries a certain number of points, and a cumulative score of 75 percent is required to pass and obtain your professional certificate.


    Will I be guaranteed a job upon completion of the program?

    The primary objective of this program is to give you the skills you need to be prepared for a job in this field. While eligible participants will receive career coaching and support and may receive introductions to our hiring partners, job placement is not guaranteed.

  • How much time will I be expected to devote to this program?

    Each program includes an estimated learner effort per week. This is referenced at the top of the program landing page under the “Duration” section and in the program brochure, which you can obtain by submitting the short form at the top of this web page.


    How will I spend my time in this program?

    You will divide your learning time between viewing recorded coding demos, and video lectures, contributing to class discussions, completing assignments, projects, and knowledge checks, and attending optional live sessions with industry experts and program leaders.


    How is the program administered? Can the program be accessed any time?

    The program is accessed through the custom learning portal. This portal will give you access to all program-related content such as video lectures, assignments, and discussions. Live office hours will be conducted using a webinar tool.

    The video lectures and assignments are accessible weekly throughout the program. In the event you miss a live session, a recording will be made available.


    Do I need to attend live sessions every week?

    Faculty video lectures are recorded, allowing you to watch these on your own schedule. However, participation in optional live sessions and discussion boards is highly encouraged. Live sessions will give you the opportunity to draw on the coding experience of our industry-experienced program leaders to answer your questions and help reach your learning goals. The discussion boards are also an integral part of the learning experience, giving you and your peers the opportunity to learn together and receive guidance from the moderators.


    Can I download the program videos?

    You can download video transcripts, assignment templates, readings, etc. However, the video lectures are only available for streaming and require an internet connection.


    How do I interact with other program participants?

    You can communicate with other participants through our learning platform. You will be able to form groups based on your interests and location. A direct messaging feature is also available through the platform.


    What is it like to learn online with the learning collaborator, Emeritus?

    More than 300,000 learners across 200 countries have chosen to advance their skills with Emeritus and its educational learning partners. In fact, 90 percent of the respondents of a recent survey across all our programs said that their learning outcomes were met or exceeded.

    All the contents of the course would be made available to students at the commencement of the course. However, to ensure the program delivers the desired learning outcomes the students may appoint Emeritus to manage the delivery of the program in a cohort-based manner the cost of which is already included in the overall course fee of the course.

    A dedicated program support team is available 24/5 (Monday to Friday) to answer questions about the learning platform, technical issues, or anything else that may affect your learning experience.

  • What are the requirements to earn the certificate?

    Each program includes an estimated learner effort per week, so you can gauge what is required before you enroll. This is referenced at the top of the program landing page under the “Duration” section and in the program brochure, which you can obtain by submitting the short form at the top of this web page. All programs are designed to fit into your working life.

    This program is scored as a pass or no-pass; participants must complete the required activities to pass and obtain the certificate of completion. Some programs include a final project submission or other assignments to obtain passing status. This information will be noted in the program brochure. Please contact us at learner.success@emeritus.org if you need further clarification of any specific program requirements.


    What type of certificate will I receive?

    Upon successful completion of the program, you will receive a smart digital certificate. The smart digital certificate can be shared with friends, family, schools, or potential employers. You can use it on your cover letter, résumé, and/or display it on your LinkedIn profile.

    The digital certificate will be sent approximately two weeks after the program, once grading is complete.


    Can I get the hard copy of the certificate?

    No, only verified digital certificates will be issued upon successful completion. This allows you to share your credentials on social platforms such as LinkedIn, Facebook, and Twitter.


    Do I receive alumni status after completing this program?

    No, there is no alumni status granted for this program. In some cases, there are credits that count toward a higher level of certification. This information will be clearly noted in the program brochure.


    How long will I have access to the learning materials?

    You will have access to the learning platform and all program materials (videos excluded) for one full year following the program end date. Access to the learning platform is restricted to registered participants per the terms of agreement.

  • What equipment is needed or the technical requirements for this program?

    To successfully complete this course/program(me) online, you must have access to a device meeting the minimum requirements, found here. In addition, Microsoft Office or similar product and a PDF viewer are required to access documents, spreadsheets, presentations, PDF files, and transcripts in all programs. Technical programs might have additional tech requirements. Please check the learning platform on the first day of class.


    Do I need to be online to access the program content?

    Yes, the learning platform is accessed via the internet and video content is not available for download. You can download files of video transcripts, assignment templates, readings, etc. Video lectures must be streamed via the internet and webinars and small group sessions will require an internet connection.

  • What is the program fee for the program, and what forms of payment do you accept?


    • The program fee is shown at the top of this page and payment must be made in US dollars only.
    • Flexible payment options, group enrollment benefits, and referral bonus are available.
    • Tuition assistance may be available for participants who qualify. Please contact your program advisor to discuss.

    What if I don’t have a credit card? Is there another mode of payment accepted?

    Yes, you can do the bank remittance in USD via wire transfer. Please contact your program advisor for more details.


    Is there an option to make flexible payments for this program?

    Yes flexible payment options are available for this program. We partner with loan providers to offer you flexible and transparent loan options. More information about loan financing is available here. Installment payments are also available—; you can find the options here.


    Does the program fee include taxes? Are there any additional fees?

    Yes, the program fee is inclusive of any taxes with the exception of GST for Singapore residents.


    Who will be collecting the payment for the program?

    Emeritus collects all program payments, provides learner enrollment and program support, and manages learning platform services.


    Are there any restrictions on the types of funding that can be used to pay for the program?

    Program fees for Emeritus programs with Kellogg Executive Education may not be paid for with (a) funds from the GI Bill, the Post-9/11 Educational Assistance Act of 2008, or similar types of military education funding benefits or (b) Title IV financial aid funds.

  • What is the program refund and deferral policy?

    For the program refund and deferral policy, please click the link here.

Didn't find what you were looking for? Write to us at learner.success@emeritus.org or Schedule a call with one of our Program Advisors or call us at +1 315 658 3754 (US) / +44 114 697 4559 (UK) / +65 3138 6835 (SG)

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