Design Thinking: A Toolkit for Breakthrough Innovation

Create human-centered solutions for competitive advantage
Inquiring For
Total Work Experience

Who Is This Program For?

This program teaches a method of problem solving that will give any professional an advantage in their industry or career. It will be particularly beneficial for:

  • Product or service managers who seek an innovative, consumer-oriented strategy that minimizes the risk of bringing a new product to market by developing deep insights, rapid prototyping and designing thoughtful experiments

  • Designers who want to address consumer needs (both stated and unstated) through creative thought processes and advance their careers with a hands-on certificate program

  • Consultants who want to offer clients differentiated and disruptive solutions by using a step-by-step method of problem solving and integrated design thinking approaches

  • C-suite professionals, heads of business and entrepreneurs who recognize that gaining an edge and increasing market share require re-imagining their businesses from the bottom up, and wish to make design thinking an inherent philosophy in their organizations

  • Individuals or teams who are developing transformational business models and searching for new ways to bring offerings to the market with lower risk and strong customer focus

Key Takeaways

This program will equip you to unpack your assumptions about problem solving and will teach you to approach new opportunities with the human experience in mind.

  • Learn to apply design thinking fundamentals to ensure that a solution is desirable from a human point of view, technologically feasible and economically viable.

  • Develop an in-depth understanding of the design thinking process from inspiration to implementation, and learn how to transform an idea into an innovative product, service or business model.

  • Gain hands-on experience with key methods and tools including the jobs-to-be-done (JTBD) framework for customer discovery, synthesis, ideation, prototyping and storytelling to create and communicate offerings that address customer needs.

  • Learn how design thinking is used to conceive innovative business models and forecast trends and developments.

  • Discover how design thinking can nurture your individual creativity, help you overcome resistance to new ideas and provide advantages such as reduced time-to-market, lower costs and increased market share.

  • Implement design thinking as a rigorous, human-centered approach to creative problem solving that can be leveraged across a spectrum of functions, industries and organizations.

Sessions With Program Leaders

Sessions With Program Leaders

Participate in interactive studio sessions that will give you the opportunity to practice the design process with innovative techniques you can immediately put to use in your personal and professional life. Across three studio sessions, you will have the opportunity to:

  • Collaborate with peers to experience the full design process while developing a new product or service

  • Apply design thinking techniques using digital tools and prototype your idea

  • Explore frameworks and practice giving and receiving constructive feedback

Program Experience

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A personalized field guide to reference in future design efforts

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Live, Interactive sessions with experienced program leaders and faculty

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Insights from leaders in the world of design and innovation

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Hands-on activities and projects providing real-world application of techniques

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Collaborative opportunities with peers

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Industry examples from renowned brands

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A dedicated program support team

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Innovative frameworks with immediate applications

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Knowledge checks

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Breakthrough discussions

Program Modules

Over the course of eight weeks, participants will be guided through the foundational principles of design thinking, and explore how professionals in any role can leverage design thinking to achieve innovative outcomes across a wide spectrum of industries.

Pathway to Becoming an Executive Scholar

Participants who successfully complete the Design Thinking: A Toolkit for Breakthrough Innovation program will accrue points toward becoming an esteemed Kellogg Executive Scholar; a unique credential that provides you the opportunity to customize your pathway to achieve your professional development goals.

Kellogg’s expansive program offerings allow you to build a variety of competencies that focus on practical application. More than about learning to lead, the path to becoming an Executive Scholar is about leading through learning.

Industry Examples

Each module will feature one or more industry examples, giving you the opportunity to examine how design thinking has been successfully integrated into organizations across a wide variety of markets.

Air New Zealand
Air New Zealand

See how executives embraced the power of prototyping to create a more comfortable in-flight experience.

Airbnb
Airbnb

Learn how Airbnb tested its offer quickly and cheaply by creating simple prototypes with just enough fidelity to communicate the organization's ideas.

FlyHomes
FlyHomes

Understand how this innovative startup removed the forces of friction to simplify the process of buying and selling a home.

Cisco
Cisco

Learn how Cisco successfully reimagined its virtual telepresence facilities.

Eli Lilly and Company
Eli Lilly and Company

Discover how insects provided unexpected inspiration for administering medications.

General Electric
General Electric

Explore how the company designed a pirate ship adventure to calm and engage children undergoing MRI procedures.

Note: All product and organization names are trademarks or registered trademarks of their respective holders. The use of product and organization names does not imply any affiliation or endorsement.

Testimonials

I can tell that I experienced this program exactly as it was intended. My eyes were opened to the potential and power of human-centered design along the journey.
Rachel Ellis
Rachel Ellis
Marketing Communication Coordination, Tom Ford Beauty
The best parts of the Kellogg Design Thinking program were interacting with my peers and instructors, receiving their feedback and being able to self-pace the learning.
Sara McAninch
Sara McAninch
Six Sigma Master Black Belt, Manager, Central Quality, Cummins Inc.

Program Faculty

DAVID SCHONTHAL
David Schonthal

Clinical Professor of Strategy, Director of Entrepreneurship Programs at Kellogg, Faculty Director of the Zell Fellows Program, Director of the Levy Institute for Entrepreneurial Practice

David Schonthal is an award-winning professor of strategy, innovation and entrepreneurship at the Kellogg School of Management, where he teaches courses on new venture creatio...

Guest Contributors

Profile picture of programme faculty Shoshana Berger
Shoshana Berger

Thought Leader and Author

Profile picture of programme faculty Bob Moesta
Bob Moesta

Adjunct Lecturer of Innovation & Entrepreneurship, CEO and founder of the Re-Wired Group

Profile picture of programme faculty  Efosa Ojomo
Efosa Ojomo

Leader, Global Prosperity research group at the Clayton Christensen Institute

Certificate

Certificate

Upon successful completion of the program, Kellogg Executive Education grants a verified digital certificate of completion to participants. This program is graded as pass or fail; participants must receive 80% to pass and obtain the certificate of completion.

After successful completion of the program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of Kellogg Executive Education.

Note: This online certificate program does not grant academic credit or a degree from Kellogg School of Management.

FAQs

Financing Options

Climb Credit*

We offer financing options with our partner, Climb Credit*. Click here to learn more.

*Applicable for US Residents

Flexible Payment Options For All

Flexible payment options allow you to pay the program fee in installments. Click here to see payment schedule.

Have Questions?

Email: enterprise.clientsuccess@emeritus.org. We attempt to respond to queries in 24 hours or less. However, over weekends and holidays, our responses may take up to 72 hours.